Privacy Policy

Shibui Tea strongly believes in providing you with a website that respects your privacy. This privacy policy will help you understand how Shibui Tea collects, uses and discloses your information.

By accessing this website, you are consenting to the collection and the use of your information by Shibui Tea, but only to the extent described in this Privacy Policy.

Shibui Tea reserves the right to change the terms of this Privacy Policy from time to time and without any obligation to notify you. Your continued use of the site will signify your acceptance of any adjustment to these terms.

  1. Type and Purpose of Collection: On our website, we collect two types of information:
  • Analytical information: When you access our website, Shibui Tea will automatically collect certain non-identifying information, which will be collected without your knowledge or consent. Such collection is performed by most webpages, and will not allow you to be personally identified. For example, Shibui Tea utilizes “cookies,” which do not contain any personal information that allows you to be identified, but which contains certain statistical information. You can instruct your computer to inform you whenever a cookie is being sent, or you can disallow cookies through you web browser. If you do choose to disallow cookies, some features of this website may not function, or your ability to choose some of the options may be limited.
  • Personal Information: To use some of the functions on our webpage, you will be asked to provide Personal Information from which you can be identified. We will obtain your consent prior to collecting Personal Information. The purposes for the collection of Personal Information are the following:
  1. To process, deliver, bill for, and collect payment for products purchased;
  2. To facilitate your purchase with our affiliated service providers;
  3. To anticipate and resolve problems with your service; and
  4. To update you on changes to our services or products, including new promotions.

Shibui Tea expressly acknowledges that we will not use any Personal Information for any other purposes without your consent or as required by law. The Personal Information we collect will vary depending on how you are using the website, but may include:

  • Your name
  • Address
  • Email address
  • Credit card information
  • Telephone number
  1. Withdrawal of Consent: We will not collect any Personal Information from you without your knowledge and consent. You may withdraw your consent at any time by sending a written request to customerservice@shibui-tea.ca
  1. Sharing Information: Shibui Tea will only use your information in connection with the purposes described herein. In addition, Shibui Tea will not sell, trade, or disclose to third parties any of the information collected on this website except as follows:
  • Affiliated Service Providers: Shibui Tea may share your information with our affiliated service providers, with whom we are affiliated so as to better serve you. When Shibui Tea uses affiliated service providers, it requires them to have the same level of privacy protection as we have, and therefore we expect that your information will be handled with the same level of care that we employ.
  • Where required by law: Shibui Tea may share the collected information where required by law, specifically in response to a demand from government authorities where such demand meets the legal requirements.
  • Statistical Analysis: We may share aggregated statistical information with third parties for advertising or marketing purposes. No Personal Information will be shared in this manner.
  • Protection of Your Information: We take very seriously our responsibility to protect the information that you are entrusting us with. As such, we limit access and use state of the art technologies to safeguard Personal Information from unauthorized intrusions. It should be noted that while we will do our utmost to protect your information, no security procedure is currently 100% effective. Should any breach of your personal information occur, we will inform you as soon as possible.
  • Miscellaneous: This Privacy Policy shall be governed and construed by the laws applicable to the Province of Quebec, without regard to conflict of law rules. Both Shibui Tea and you agree to the exclusive jurisdiction of the Province of Quebec.